How it works Product Pricing Customers FAQ Start free trial Join the waitlist
Early access open · Launching 1 January 2027

Orders from anywhere.
Organized automatically.

Your customers order on WhatsApp, Instagram, email and phone calls. ORDEROS captures every order into one dashboard — AI turns conversations into draft orders, checks stock, and generates GST invoices and shipments for you.

Free for 14 days · No card required · Cancel any time

8
Order channels, one inbox
14 days
Free trial, no card required
6
Team roles with permissions
₹999
Starting price / month

Built for order-driven SMBs — 5 to 200 employees

Packaging Suppliers Food Manufacturers Wholesalers FMCG Distributors Cosmetic Brands Industrial Suppliers Consumer Goods Makers
The problem

Your orders live in WhatsApp chats, Excel sheets and someone's memory.

Orders arrive on eight different channels, but there's no single place where they land. So your team copies messages into spreadsheets, calls the godown to check stock, and hopes nothing was missed. Every week, something is.

Lost orders

A message buried under 200 chats is an order you never ship — and a customer who quietly moves to a competitor.

Delayed confirmations

Customers wait hours to hear "yes, confirmed" while your team re-types the same order three times in three places.

Inventory & shipment mistakes

Stock counts live in a spreadsheet that's already stale. You promise what you don't have, then dispatch the wrong quantity.

Invoice errors

Wrong rates, wrong GST slabs, totals typed by hand at 9 PM. Credit notes and awkward phone calls follow.

A Tuesday at a typical supplier's office

Reconstructed from how SMB teams actually work today.

Sir, 50 boxes + 100 labels, Friday tak chahiyeSharma Traders · 9:02 AM
Ok noted 👍You · 9:15 AM
Labels wala order confirm hua kya? Customer is asking againSales — Priya · 4:47 PM · still unanswered
Godown mein labels kitne bache hain??You · 5:03 PM
Customer
Qty
Rate
Status
Sharma Traders
50
₹45
Sent?? check WA
Sharma (dup?)
100
₹3?
Labels — no stock?
Patel Dist.
40 cs
—
Invoice pending…

Nobody did anything wrong. The system — chats plus Excel plus memory — simply can't keep up with the orders.

How it works

From a chat message to a shipped, invoiced order — in five steps

No new behaviour for your customers. They keep messaging the way they always have. ORDEROS does the organising.

01

Capture

WhatsApp, Instagram, Messenger, phone calls, voice notes, email, web forms and sales reps all land in one Unified Inbox.

02

AI extracts

AI reads the conversation and pulls out customer, products, quantities and delivery date — and builds a structured Draft Order for your review.

03

Stock validated

Every line is checked against live inventory. Stock reserves the moment you accept — overselling becomes impossible.

04

You review & confirm

One tap to accept, partially accept or backorder. The customer gets a confirmation on the same channel they ordered from.

05

Invoice & ship

A GST invoice is generated automatically, the shipment is created, and tracking reaches the customer without you typing a word.

Try it: a real customer message

This is an actual WhatsApp order. Edit it, or pick another example, then run the extraction.

SHARMA TRADERS · WHATSAPP · 9:02 AM

Demo runs the same extraction logic as the product, right in your browser.

Draft Order #ORD-1042

98% confidence

Review, adjust if needed, accept. Stock reserves on acceptance.

Reading message · matching products · checking stock…
CustomerSharma Traders
Delivery byFri, 13 Nov 2026
Subtotal₹2,550
GST (18%)₹459
Total₹3,009
Captured AI extracted Stock validated You review Confirmation Invoice Shipment Tracking sent
The product

One dashboard for the whole life of an order

From the first message to the delivered shipment — every module your team touches, built for businesses of 5 to 200 people, not enterprise IT departments.

Every channel. One inbox. Zero lost orders.

WhatsApp Business, Instagram DMs, Facebook Messenger, phone calls, voice notes, email, website forms and your sales reps' manual entries — all in a single queue your whole team can see and act on.

  • Voice notes are transcribed automatically, so a spoken order becomes text the AI can read
  • Assign conversations, see who is handling what, never double-reply
  • Full customer history on every thread — past orders, invoices, payments
Today's inbox · 14 conversations
Sharma Traders DRAFT READY

“Need 50 packaging boxes and 100 labels before Friday.”

WhatsApp · Assigned to you

GlowKart Cosmetics

“Reorder — 200 units matte lipstick shade 04.”

Instagram DM · Assigned to Priya

Patel Distributors · Call

Call summary: 40 cases assorted snacks, Surat depot, Friday dispatch.

Phone call · Transcribed · Unassigned

FreshMart Stores

Voice note (0:42) — “Barah SKU ka weekly order bhej raha hoon…” transcribed.

Voice note · Transcribed · Unassigned

Conversations in. Structured orders out.

The AI reads free-form messages — English, Hindi, Hinglish, voice-note transcripts — and extracts the customer, products, quantities and delivery date into a Draft Order your team simply reviews.

  • Products matched to your catalogue and SKU rates automatically
  • “Before Friday”, “kal tak”, “by month-end” — dates understood the way customers write them
  • Nothing is sent without your approval — you always review the draft first
Extraction · Message → Draft Order

INCOMING MESSAGE

Need 50 packaging boxes and 100 labels before Friday.
CustomerSharma Traders
Delivery dateFri, 13 Nov 2026
Packaging BoxesSKU PKG-BOX-01 · 50 × ₹45
₹2,250
LabelsSKU LBL-RL-100 · 100 × ₹3
₹300
Total incl. GST₹3,009

Stock is checked before you promise anything.

Every draft line is validated against live inventory. When you accept an order, the stock is reserved instantly — so two salespeople can never sell the same last carton twice.

  • Available vs reserved stock, visible on every product
  • Short on stock? Partially accept and backorder the rest in one click
  • Reorder-threshold alerts before you run out, not after
Inventory · Godown A
Packaging Boxes 1,240 available · 150 reserved
Labels 860 available · 100 reserved
Shrink Film Packs 95 available · reorder at 100
Bubble Wrap Rolls 18 available · reorder at 25

2 products crossed their reorder threshold today

GST invoices that generate themselves.

The moment an order is confirmed, ORDEROS creates a proper GST tax invoice — correct rates, CGST/SGST or IGST split by place of supply, your GSTIN, sequential numbering — ready to send or download as PDF.

  • Totals always match the accepted order — no re-typing, no arithmetic slips
  • Complete invoice history for your CA and GST filing
  • Payments collected via Razorpay — cards, UPI, netbanking
Tax invoice · Auto-generated
Shree Packaging SuppliersGSTIN 23AAKCS4821F1Z5 · Indore, MP
INV-2026-0001
Billed toSharma Traders
Packaging Boxes50 × ₹45
₹2,250
Labels100 × ₹3
₹300
Taxable value₹2,550
CGST (9%)₹229.50
SGST (9%)₹229.50
Invoice total₹3,009

Dispatch it, and the customer just knows.

Create the shipment with courier and tracking number, and ORDEROS notifies the customer automatically. No more “sir, dispatch hua kya?” calls eating your team's day.

  • Tracking link sent on WhatsApp and email the moment you dispatch
  • Courier, AWB and dispatch date stored against every order
  • Delivery status visible to your team and your customer alike
Shipment · Delhivery · AWB 7845120369
Order confirmedInvoice INV-2026-0001 sent to Sharma Traders
Dispatched from Indore godownTracking link auto-sent on WhatsApp
In transit · Bhopal hubOn schedule
Out for deliveryExpected today
DeliveredProof of delivery will appear here

Your customers get their own portal.

Every business on ORDEROS gets a customer portal at yourcompany.orderos.co.in. Customers check order status, download invoices and track shipments themselves — instead of calling your team for each one.

  • Full order history, searchable, always up to date
  • Invoices downloadable any time — month-end reconciliation gets easy
  • Your branding, your name in the address — looks like your own system
Customer portal · Sharma Traders' view
shreepackaging.orderos.co.in
Order #ORD-1042In transit
Order #ORD-1037Delivered
Invoice INV-2026-0001₹3,009 · PDF ↓
Invoice INV-2026-0000₹12,480 · Paid
Track shipmentDownload invoices

The right access for every person on your team.

Six built-in roles with a complete permission matrix. Your warehouse team updates stock but never sees prices. Your accountant sees invoices but can't alter orders. Everyone sees exactly their job — nothing more.

  • Owner, Admin, Sales Executive, Warehouse, Read Only and Support roles
  • Secure JWT login with role-based access on web and the Android app
  • Flutter Android app for the team on the floor — same data, same permissions
Permission matrix · Excerpt
PermissionOwnerAdminSalesWarehouseSupport
Accept / reject orders✓✓✓——
Update inventory✓✓—✓—
Issue GST invoices✓✓———
Create shipments✓✓—✓—
Reply to customers✓✓✓—✓
Manage team & billing✓————
Pricing

Priced for SMBs, not enterprises

Every plan starts with a 14-day free trial — no card required. Prices in INR, GST extra as applicable.

Monthly Annual Save 20%

Starter

For small teams getting off WhatsApp + Excel

₹999/ month

Billed monthly

  • Up to 300 orders / month
  • 3 team users
  • WhatsApp, Email & Web Form inbox
  • AI order extraction
  • Inventory validation
  • GST invoices (PDF)
  • Customer portal
  • Android app
Start free trial
MOST POPULAR

Growth

For growing suppliers and distributors who live on orders

₹2,499/ month

Billed monthly

  • Up to 1,500 orders / month
  • 10 team users · all 6 roles
  • All 8 channels incl. Instagram & Messenger
  • Voice-note transcription
  • Shipments & auto tracking
  • Customer portal
  • Android app included
  • Multi-branch / multi-godown
Start free trial

Professional

For multi-team operations with heavy order volume

₹4,999/ month

Billed monthly

  • Up to 5,000 orders / month
  • 25 team users · all 6 roles
  • Everything in Growth
  • Multi-branch / multi-godown
  • Advanced reports & analytics
  • Branded customer portal
  • Priority support
  • API access & custom integrations
Start free trial

Enterprise

For high-volume operations that need custom limits

₹9,999+/ month

Custom billing

  • Unlimited orders
  • Unlimited team users
  • Everything in Professional
  • API access & custom integrations
  • Dedicated account manager
  • Onboarding & team training
  • SLA-backed support
Talk to us

All plans include the Unified Inbox, AI extraction, inventory validation and GST invoices. Payments via Razorpay — UPI, cards and netbanking. Cancel any time.

Illustrative stories

The order chaos Indian SMBs describe to us

ORDEROS launches on 1 January 2027, so these stories are illustrative — drawn from the problems packaging, distribution and D2C businesses run into every day, and the outcomes ORDEROS is built to deliver. Real customer stories will take their place as early-access businesses come on board.

“Earlier, one person in my office did nothing but copy WhatsApp orders into Excel. With ORDEROS the draft is ready before she even opens the chat — and no order sits buried and forgotten.”
RG
Rajesh GuptaOwner, Packaging Supplier · Indore

The win: every WhatsApp order becomes a draft automatically

“My retailers order on calls, WhatsApp, even voice notes in Gujarati. Everything lands in one place, and stock is reserved the second we accept — so we stop selling what the godown doesn't have.”
MP
Mehul PatelDirector, FMCG Distributor · Surat

The win: stock reserved on acceptance — no overselling

“Instagram DM orders used to sit unread till evening. Now they become draft orders with the invoice ready, and our salon partners track everything on our portal. It feels like we hired an ops team.”
AS
Ananya SharmaFounder, Cosmetic Brand · Mumbai

The win: customers self-serve tracking instead of calling

FAQ

Questions SMB owners ask us

Do my customers need to install anything or change how they order?+
No. Your customers keep ordering exactly as they do today — WhatsApp, Instagram, a phone call, an email. ORDEROS works behind the scenes. The only new thing they'll notice is faster confirmations and a tracking link.
Which channels does the Unified Inbox support?+
Eight channels: WhatsApp Business, Instagram DMs, Facebook Messenger, phone calls (with summaries), voice notes (auto-transcribed), email, website forms, and manual entry by your sales representatives. Every channel feeds the same inbox and the same order pipeline.
How accurate is the AI extraction? What if it gets something wrong?+
The AI creates a draft — nothing is confirmed, invoiced or shipped until a person on your team reviews and accepts it. Products are matched against your own catalogue and rates, and anything unclear is flagged for you to fix in the draft. You stay in control of every order.
Are the invoices GST-compliant?+
Yes. Invoices carry your GSTIN and the customer's, use the rates from the accepted order, split CGST/SGST for intra-state and IGST for inter-state supply, and are numbered sequentially. Every invoice is stored as a PDF in one history your CA can work from.
We're on Excel today. How hard is it to move?+
You import customers and products from a spreadsheet, add opening stock, and connect your channels. Most businesses are taking live orders the same day. Your historical Excel data stays yours — you can export everything from ORDEROS at any time.
Is there an Android app for my team?+
Yes — a Flutter Android app with the same login, same data and same role permissions as the web dashboard. It supports dark mode, works on tablets, queues actions when the connection drops, and sends push notifications for new orders. It's included from the Growth plan.
How does the free trial work?+
14 days, full access to your chosen plan, no card required. If you don't subscribe, nothing is charged and you can still export your data. Annual billing saves 20% on every plan, and you can cancel any time.
When does ORDEROS launch?+
ORDEROS launches publicly on 1 January 2027. Early-access businesses are being onboarded in batches before launch — join the waitlist below and we'll reach out with your slot and founding-customer pricing.

Get early access before the 1 January 2027 launch

We're onboarding SMBs in batches so every business gets a proper setup. Waitlist members go first — and lock in founding-customer pricing for their first year.

Priority onboarding slot before public launch
Founding-customer pricing locked for 12 months
Free data import from your Excel sheets
14-day free trial when your slot opens — no card

Join the early-access waitlist

Two minutes. We'll email your onboarding slot.

Please tell us your name.

Please add your business name.

Add a valid email or a 10-digit mobile number.

No spam, no obligation. One email when your slot opens.

You're on the list.

We've noted your spot for early access. When onboarding opens for your batch, we'll reach out with your slot, founding-customer pricing and your 14-day free trial.

Your next order is already sitting in a chat somewhere.

Make sure it becomes a confirmed, invoiced, shipped order — not a message somebody meant to reply to. Start your free trial today.

Start 14-day free trial Watch the AI demo again

No card required · Cancel any time · Made for Indian SMBs