Your customers order on WhatsApp, Instagram, email and phone calls. ORDEROS captures every order into one dashboard — AI turns conversations into draft orders, checks stock, and generates GST invoices and shipments for you.
Free for 14 days · No card required · Cancel any time
Every channel. One queue. Nothing slips.
“Need 50 packaging boxes and 100 labels before Friday.”
“Hi! Reorder — 200 units of the matte lipstick shade 04.”
PO attached — 40 cases assorted snacks, delivery Surat depot.
Website form — weekly replenishment order, 12 SKUs.
Built for order-driven SMBs — 5 to 200 employees
Orders arrive on eight different channels, but there's no single place where they land. So your team copies messages into spreadsheets, calls the godown to check stock, and hopes nothing was missed. Every week, something is.
A message buried under 200 chats is an order you never ship — and a customer who quietly moves to a competitor.
Customers wait hours to hear "yes, confirmed" while your team re-types the same order three times in three places.
Stock counts live in a spreadsheet that's already stale. You promise what you don't have, then dispatch the wrong quantity.
Wrong rates, wrong GST slabs, totals typed by hand at 9 PM. Credit notes and awkward phone calls follow.
Reconstructed from how SMB teams actually work today.
Nobody did anything wrong. The system — chats plus Excel plus memory — simply can't keep up with the orders.
No new behaviour for your customers. They keep messaging the way they always have. ORDEROS does the organising.
WhatsApp, Instagram, Messenger, phone calls, voice notes, email, web forms and sales reps all land in one Unified Inbox.
AI reads the conversation and pulls out customer, products, quantities and delivery date — and builds a structured Draft Order for your review.
Every line is checked against live inventory. Stock reserves the moment you accept — overselling becomes impossible.
One tap to accept, partially accept or backorder. The customer gets a confirmation on the same channel they ordered from.
A GST invoice is generated automatically, the shipment is created, and tracking reaches the customer without you typing a word.
This is an actual WhatsApp order. Edit it, or pick another example, then run the extraction.
SHARMA TRADERS · WHATSAPP · 9:02 AM
Demo runs the same extraction logic as the product, right in your browser.
Review, adjust if needed, accept. Stock reserves on acceptance.
From the first message to the delivered shipment — every module your team touches, built for businesses of 5 to 200 people, not enterprise IT departments.
WhatsApp Business, Instagram DMs, Facebook Messenger, phone calls, voice notes, email, website forms and your sales reps' manual entries — all in a single queue your whole team can see and act on.
“Need 50 packaging boxes and 100 labels before Friday.”
“Reorder — 200 units matte lipstick shade 04.”
Call summary: 40 cases assorted snacks, Surat depot, Friday dispatch.
Voice note (0:42) — “Barah SKU ka weekly order bhej raha hoon…” transcribed.
The AI reads free-form messages — English, Hindi, Hinglish, voice-note transcripts — and extracts the customer, products, quantities and delivery date into a Draft Order your team simply reviews.
INCOMING MESSAGE
Every draft line is validated against live inventory. When you accept an order, the stock is reserved instantly — so two salespeople can never sell the same last carton twice.
2 products crossed their reorder threshold today
The moment an order is confirmed, ORDEROS creates a proper GST tax invoice — correct rates, CGST/SGST or IGST split by place of supply, your GSTIN, sequential numbering — ready to send or download as PDF.
Create the shipment with courier and tracking number, and ORDEROS notifies the customer automatically. No more “sir, dispatch hua kya?” calls eating your team's day.
Every business on ORDEROS gets a customer portal at yourcompany.orderos.co.in. Customers check order status, download invoices and track shipments themselves — instead of calling your team for each one.
Six built-in roles with a complete permission matrix. Your warehouse team updates stock but never sees prices. Your accountant sees invoices but can't alter orders. Everyone sees exactly their job — nothing more.
| Permission | Owner | Admin | Sales | Warehouse | Support |
|---|---|---|---|---|---|
| Accept / reject orders | ✓ | ✓ | ✓ | — | — |
| Update inventory | ✓ | ✓ | — | ✓ | — |
| Issue GST invoices | ✓ | ✓ | — | — | — |
| Create shipments | ✓ | ✓ | — | ✓ | — |
| Reply to customers | ✓ | ✓ | ✓ | — | ✓ |
| Manage team & billing | ✓ | — | — | — | — |
Every plan starts with a 14-day free trial — no card required. Prices in INR, GST extra as applicable.
For small teams getting off WhatsApp + Excel
Billed monthly
For growing suppliers and distributors who live on orders
Billed monthly
For multi-team operations with heavy order volume
Billed monthly
For high-volume operations that need custom limits
Custom billing
All plans include the Unified Inbox, AI extraction, inventory validation and GST invoices. Payments via Razorpay — UPI, cards and netbanking. Cancel any time.
These stories are illustrative — drawn from the problems packaging, distribution and D2C businesses describe to us every day, and the outcomes ORDEROS is built to deliver. Real customer stories will take their place here as more businesses come on board.
“Earlier, one person in my office did nothing but copy WhatsApp orders into Excel. With ORDEROS the draft is ready before she even opens the chat — and no order sits buried and forgotten.”
The win: every WhatsApp order becomes a draft automatically
“My retailers order on calls, WhatsApp, even voice notes in Gujarati. Everything lands in one place, and stock is reserved the second we accept — so we stop selling what the godown doesn't have.”
The win: stock reserved on acceptance — no overselling
“Instagram DM orders used to sit unread till evening. Now they become draft orders with the invoice ready, and our salon partners track everything on our portal. It feels like we hired an ops team.”
The win: customers self-serve tracking instead of calling
Stuck on an order, an invoice or your setup? Reach out — a person from our team replies within one working day.
Answers to the questions teams ask us most, and how to get help faster.
Visit the help centre →New to ORDEROS, or moving from Excel? We'll help you get set up.
hello@orderos.co.inTell us about your business and we'll set up your ORDEROS account, help you import your products and customers, and get your team taking orders the same week.
Thanks — your trial request is on its way to us. We'll reply within one working day to activate your account and start your 14-day free trial.
Make sure it becomes a confirmed, invoiced, shipped order — not a message somebody meant to reply to. Start your free trial today.
No card required · Cancel any time · Made for Indian SMBs